IIA HelpDesk

HelpDesk Hours
24 hours a day, 7 days a week
Toll-Free: (866)224-7677
Local: (616)323-1667


These Applications are supported by IIA.

Please refer to the FAM IT Website for further information about each of these applications.

Agency Seals
Supported Application Full Application Name
ABS Aviation Business System
AFF Automated Flight Following
AMIS Aviation Management Information System
AWSR Annual Wildfire Summary Report
BEHAVE PLUS Fire Behavior Modeling System
Data Request Form
DMS Dispatch Messaging System
Electronic Forms
FAMWEB Data Warehouse Fire & Aviation Management Web Applications Data Warehouse
FARSITE Fire Growth Simulation Modeling System
FEPMIS Federal Excess Property Management Information System
FIMT Fire Incident Mapping Tool
Fire and Weather Data
Fire Family + Fire Family Plus
FIRESTAT Fire Statistics System
FLAMMAP Fire Mapping and Analysis System
FTP.NIFC NIFC File Transfer Protocol
GACC Web Pages Geographic Area Coordination Center Web Pages
ICBS Interagency Cache Business System
INCIWEB Incident Information System
IQSweb Incident Qualification System
KC FAST Kansas City Fire Access SofTware
LESO FEPMIS Law Enforcement Support Office Federal Excess Property Management Information System
NAP NESS Application Portal
Pocket Cards
ROSS Resource Ordering and Status System
SIT/209 Situation Report/ICS-209
VIPR Virtual Incident PRocurement
WFAS Wildland Fire Assessment System
WFDSS Wildland Fire Decision Support System
WIMS Weather Information Management System